I reckon it’s about six or seven miles as the crow flies. But I didn’t give birth to a crow, so it had to be a journey by train instead. And yes I know I’m being petty. And grumpy. But how hard can it be to ‘make’ a library card? When you’re a library.
We live near(ish) a large university. Six or seven miles as the crow flies. As I said. Daughter’s sixth form college somehow arranged for sixformers to apply to have library cards at the renowned university library. Goodness, even the Resident IT Consultant has one. They’re not that special.
With EPQs (don’t ask) on the horizon it was deemed quite a useful thing to have. College library isn’t so well stocked with specialist books. I’m not sure how many weeks ago the application was made from college. But quite a while.
(Btw, did I mention Daughter will kill me for this? Goodbye people, it’s been nice knowing you.)
Anyway, EPQ crawling ever closer, Daughter phoned renowned library on Saturday to find out about her card. They had received the application. But they didn’t know where it is. But if she came in Monday they’d sort it. Mondays happen to be the only day of the week Daughter has anything like spare time for travelling six or seven miles. So despite feeling rough, she caught the train, walked the 15 minutes to the library, found they had no idea where the application is, but they’d look for it and she could come back at a later date. She walked back to the station, got on her three trains and came home again.
That was a mere two hours and twenty minutes out of her life. Plus the train fare. Not much. But she could have used both time and money better.
They were very nice, though. She could have looked at the books when she was there. Not take them out, obviously.
Maybe you can only apply once, and even a lost application means there is nothing that can be done. Otherwise I feel, simple soul that I am, that they could have done a new one while she was there. She was there (necessary for photo, apparently), she had about six different types of ID, so why not do it there and then? Could there be some special ‘hotline’ direct from Daughter’s college to renowned library that somehow guarantees her status, and which can’t be arranged any other way?
Now that Daughter is actually – yes! – of age, I don’t feel I can write and complain on her behalf. So I’m resorting to the kind of writing I can do. It really is not a big deal. But it does seem very lame, that a library in this day and age can’t fix something like a card on the spot. At least when it’s they who have lost it, and not the customer.
Meanwhile I’d be awfully grateful if someone could fix photographs of Jupiter’s moons, taken at regular intervals by some fancy telescope on Gran Canaria. It’d make the lack of library card more bearable.